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Call us when its time to renew your library subscriptions.

Frequently Asked Questions on Subscriptions

How do I search for magazines?
1. Type a title in the search box at the top of the page (and hit GO) (note these special instructions)
   • Avoid using common words like "the" or "and".
   • Check your spelling because our search engine will not find matches for misspelled words.
   • Leave out special characters like apostrophes (')
   • For example, Men's Health should be typed in as Mens Health.

2. Hit the More Search Options link to access a variety of search options.
   • Title - Type in a title at the top of the page or on the search page.
   • Alphabetical - Search for magazines by the first letter in the title.
   • Category - Choose one of 50 specific categories.
   • Price - Find magazines by selecting a price range.
   • Publisher - Select our entire catalogue or choose titles by publisher.
   • Postage - Select our entire list of magazines available either in Canada or outside the USA and Canada.

GoldCoastService.com offers thousands of magazines and newspapers in dozens of categories. With our online catalog search tool, you can quickly find the periodical you are looking for. We strive to provide a host of features at competitive prices. We encourage our customers to tell us what features they would like to see added. Our services are built around the features you find most useful.

What kind of subscriptions are available and for how long?
You can purchase New, Renewal and Gift orders for durations of 1 to 5 years. For all GIFT orders sent to USA or Canada address, you can order a free gift notice announcing your purchase. You can conveniently renew multiple subscriptions at one time, on one single form. This eliminates the need to monitor the multitude of renewal notices from publishers.

Already Have A Subscription? You can renew magazines that were originally bought from us, from the publisher, or from another company. Renewal reminders are customized according to client needs, and can be prepared in 60-day, quarterly, semi-annual, or annual periods. In addition, subscribers can renew up to 9 months in advance which enables them to lock in current lower rates. Don't pay a higher price if rates increase. Avoid receiving dozens of renewal notices every year from different publishers. We can process a renewal order at today's current rates and save you money today.

Are there any shipping charges or sales tax?
There are NO additional shipping charges for delivery to a USA address. For delivery to Canada or another foreign country, GoldCoastService.com computes shipping charges whenever you place an item in your shopping basket. You may see the shipping charge on the detail information page for any magazine. Shipping charges are automatically adjusted if you add or take out items. Note that all Canadian and other Foreign orders will need to be reconfirmed by phone or reply email before GoldCoastService.com processes your order. Any orders not confirmed, may delay the shipping process. We have 2 special price lists for magazines to be delivered to either Canada or other foreign countries. You can access these lists from anywhere on our site by clicking on the "more options" link at the top of any of our pages. There are NO additional SALES TAX charges. The price you see is all inclusive.

Want to cancel an order?
To cancel an order placed, please go to order tracking or contact us via email with instructions to cancel your order and make sure to include your order confirmation number and contact information.

How long will it take for my subscription to start?
We send out your orders immediately to the publishers and it generally takes between 6-12 weeks for your subscription to start. This time frame is a general industry standard. The primary reason is that publishers print the address labels up to 2 issues in advance and it takes a few weeks to be processed in their computer system. Our experience indicates that most subscriptions start within 8-9 weeks. If you buy a gift though, we send out the cards immediately notifying the recipient when to expect the magazine. And, we tell them who to call for customer service.

From the time an order is processed with GoldCoastService.com this is generally how long it takes for your magazines to begin arriving:
   • Weekly magazines: 2-8 weeks
   • Biweekly magazines: 6-11 weeks
   • Monthly magazines: 6-12 weeks
   • Bimonthly magazines: 6-12 weeks
   • Quarterly magazines: 6-12 weeks

Important Policy Notice: If you do not receive the first issue of your magazine subscription after 12 weeks, please let us know as soon as possible. Our responsibility is limited to delivering the full term of a subscription that you pay for except for circumstances where the magazine ceases publication in the middle of your term. We are not responsible for starting a subscription by a certain date. If a magazine ceases publication in the middle of your term, you will receive a pro-rata refund of the undelivered issues if any refund is made available by the publisher.

Did you have a delivery problem?
GoldCoastService.com does not directly handle the shipping of your magazine. That is handled directly by each publisher. If you have missed issues, please contact us via email and include your order number and contact information and the magazine you are writing about. To check on the status of an order, please go to our online order tracking tool. Please don't be concerned about missing issues, we will make sure you are credited for any delays or missed copies.

Why your transaction is truly safe!
Secure credit card transactions by phone or internet. (We also accept checks & money orders)

Every purchase is made using a server designed for taking secure orders over the Internet. When customers connect to our secure pages, the key at the bottom left of the screen in Netscape and the gold padlock in Microsoft Explorer will appear as solid icons. Our customers will then know that the connection to them is secure, and they can place orders safely.

If you discover unauthorized charges on your credit card within 60 days of your purchase, here's what you should do:

1) Immediately contact your credit card company to report the unauthorized charges. Ask to speak to a representative in the Fraud department. The representative will give you instructions on how to proceed with a claim and determine if you will incur a personal liability fee.

Credit Card Protection Requirements

We have recently changed our order taking process to give our customers the best secure internet based magazine subscription ordering system. To avoid purchases with stolen credit cards, we cannot process your order unless you give us the information necessary to verify that your credit card account number matches the name and address on your billing statement.

   • On the order form, please fill in the area called Purchaser Information with the name and address that appears on your credit card statement.
   • Enter information in the Shipping Information for magazines that you want sent to different addresses than the billing address on your credit card [otherwise the magazines will be automatically mailed to the credit card address].
   • Once you have verified the names, addresses and magazine titles, then press the Submit My Order Button to enter our Secure Server to complete the sale.
   • Once you fill out your credit card information in our SSL Secure Server and submit your order, you will receive an email notification confirming the acceptance of your order.
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