Dear GOLD COAST SERVICE Client,

Thank you for allowing us to offer you our finest magazines and highest standards.  It’s my privilege to tell you that as our valued customer, you’ll now benefit from our innovative client services including our PROACTIVE MANAGEMENT CHECKLIST— a completely original, completely free service making delivery problems a thing of the past.

As you may know, most vendors don’t concern themselves with anything beyond taking your order and processing your payment.  Doing business with them can often mean being left alone worrying whether your magazines will be delivered accurately, on time, or at all.  We have redefined “doing business.”  We think it’s more than just invoices and bottom lines.  We think doing business means proactively keeping you satisfied from your first phone call through your final delivery.  

While our easy ordering and renewing programs were always designed with our clients in mind, the Proactive Management Checklist was our way of saying, “We can do even better!”  We think you deserve more than just great service when you order; you deserve our full attention all year long!  With our easy to use list, getting your concerns resolved is just a checkmark away.  You never have to wait on hold or plead your case to us.  If you’re not happy, we’re not happy.  A simple fax is all we need to have our service specialists make your needs their top priority.

As you may be aware, no other magazine company offers a proactive service like ours.  In fact, I’m sorry to say that many suppliers seem to simply vanish until it’s time to renew their subscriptions.  Those shortcomings are the very reasons GoldCoastService created the PROACTIVE MANAGEMENT CHECKLIST.  We wanted to reestablish confidence in our industry and give our clients confidence in our consistent, quality service.

On behalf of the entire GoldCoastService team, I’m ecstatic to offer you our innovative program. After all, you deserve to have your magazines arrive on time and CONTINUE to arrive every month.  It’s all part of our guarantee to provide every client with great magazines, great prices and most importantly, great service.  Thank you once again for “doing business” with GoldCoastService and for letting us quite literally handle all your magazine issues.

Sincerely,

Lewis Gutierrez

Customer Service Director

GOLD COAST SERVICE